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Contact Us

The form below opens a ticket. What you put in it decides whether the first reply solves the problem or just asks you for the order number.

Put these in the message

  • The order number

    Copy it from the order list in your account. Without it we are searching by hand, and the reply takes a round trip it did not need to.

  • The link you submitted

    The same profile or post link that went with the order. If the username changed since, send both the old and the new one.

  • When it changed

    "It stopped at 340 on Thursday night" points at something. "It did not work" does not.

Send a message

If nothing arrives within a few business days, check the spam folder first, then resend from the same address so the thread stays together.